Responsibilities:
- Maintain local and regional sales logistics :Maintain price lists, Prepare purchase orders and Issue invoices to customers and Track order shipments and services and confirm delivery with customers.
- Keep records of delivered goods and services and the corresponding serial numbers.
- Prepare shipment tracking summaries.
- Prepare sales summaries and statistics.
- Track stock of equipment.
- Process the paperwork generated by sales.
- Prompt update the shared folders with all the order documents.
- Maintain an accurate database of customer information such as billing details and correspondence addresses
- Take over all insurance related matters, forms, cards, claims, cancellation and additions, maintaining on-time delivery of the items mentioned.
- Study the current contract and handle contract renewal procedures (study other offers, prepare a comparison and calculate the loss ratio & new premium)
- Track local and regional repair logistics: Process distributors repair requests and Track repairs.
- Issue invoices for repair.
- Ensure employees records are maintained and updated on a regular basis on HR system.
- Maintain the integrity of a clear and comprehensive filing system for the HR Department, create, maintain and update a filing index to be used for all HR related files and documents.
- Update employees resumes database, NDAs and employment agreements; ensure that copies of all registered certifications are appropriately filed.
-Monitor daily attendance, reflect vacations on the system and monitor scheduled absences such as holidays or travels and coordinate actions to ensure the staff absence has been adequately covered off.
-Deliver business cards to employees on timely fashion following Castles policy and maintain the quality standards of Castles with the most convenient prices.
- Support management with administrative tasks such as invoices’ collection and filing.