Develop the solution strategy that will support the customer’s digital transformation.
Lead solution presentations, demonstrations, workshops, proof of concepts to prove to our customers the capabilities of Microsoft's solutions and services, and how we can empower them to achieve their business outcomes.
Exemplify presentation excellence for both virtual and onsite deliveries.
Specialize in one, or possibly more than one, of the following solution areas: Marketing, Sales, Customer Service and/or Field Service.
Feedback sales, technical, competitive, security blockers to accelerate Dynamics 365 Customer Engagement sales and customer usage. Shape current and future products, marketing strategies, and customer centricity ideas through your feedback.
Remove solution sales blockers.
Win the solution decision at customers for Dynamics 365 Customer Engagement opportunities and usage scenarios, through tailoring your message to different audiences and stakeholders, bringing ideas, challenging Our customers, engaging with them to highlight our differentiation, and guide them in decision making.
Orchestrate and lead the solution team which includes internal teams and our partners to build and showcase a differentiated solution that focuses on the value the solution.
Continually learn and maintain your technical, sales, professional skills and competitive readiness. Remain current on the latest technology and trends for your area of expertise.
Actively participate in the pre-sales community; share best practices, support peers and leverage the efforts of others to broaden your impact and empower others.
10 years’ experience with minimum 10-12 successful implementation
Experience in Designing CRM Data Models to implement complex business requirements.
Bachelor degree in business or computer science
Business solutions, specifically CRM applications including Marketing, Sales, Customer Service and Field Service and how these solutions help our customers achieve their desired business outcomes.
Excellent presentation and communications skills across various customer stakeholders; experienced storyteller.