Collect business requirements for changes in processes and technical areas.
Analyze and define information and technical needs.
Formalize scope and deliverables for technical processes and changes.
Execute the deployment and localization of the global IT system solutions.
Provide maintenance and support for local and global IT system solutions. Perform troubleshooting and solving issues as they occur in day-to-day business.
Adhere to relevant policies, procedures, and standards to achieve quality and compliance of solutions and services.
Qualification
5 years of experience, particularly in system development and related project implementation(Exposure in Manufacturing preferred), and business experience.
University degree in Computer Science or Information Systems
Experience in Project Management and service management.
Database Management.
Good command of written and spoken English.
Experience in ITIL and Agile frameworks is a plus.
Troubleshooting analysis & problem-solving skills.
Experience with providing daily support for servers, applications, or web services.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Work with stakeholders to coordinate the review and provide assurance of deliverables. Knowledge in IT technologies: Server, Cloud, Servers, Networks & Storage, Integration
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