Senior System Admin and Operator

Ministry of Digital Economy and Entrepreneurship  عمان - الأردن  تاريخ النشر:2023/09/10   سجلي الدخول للتقدم

Roles and Responsibilities

  • Technical lead for the team administration and operation.
  • Assist with the installation, configuration, and maintenance of government digital payment and billing systems.
  • Ensure the security and reliability of the systems.
  • Monitor the system performance and identify issues.
  • Troubleshoot and resolve problems.
  • Coordinate systems updates and patches.
    Manage system user accounts and access rights.
  • Create and maintain documentation.
  • Provide technical support to end-users.
  • Collaborate with IT teams to ensure systems integrate with other systems.
  • Monitor system transactions for accuracy and compliance.
  • Investigate and resolve payment processing errors.
  • Coordinate with entities, customers, and financial institutions to resolve payment issues.
  • Provide customer support related to payment processing.
  • Process refunds, chargebacks, and other payment-related transactions.
  • Maintain accurate records of payment transactions and related documentation.
  • Work with system administrators to resolve issues and improve system performance.
  • Monitor and report on payment system performance metrics.
  • Stay current with industry regulations and compliance requirements related to payment processing.


  • A minimum of 5 years of relevant experience in administering and operating information systems and/or digital payments and/or digital financial services platforms.
  • Knowledge of working with electronic payment, banking, and financial systems and services.
  • Excellent writing and reading communication skills in both English and Arabic Languages.
  • Close attention to details.
  • Highly organized and a team player. 


  • University Degree in computer engineering, management information systems, computer science or
    any other related field.
المهارات المطلوبة
  • إدارة العمليات
  • إدارة مكتب
  • Operating Information Systems
  • Digital Payments
  • Digital Financial Services Platforms
تفاصيل الوظيفة
  • الموقع عمان - الأردن
  • القطاع تكنولوجيا المعلومات والاتصالات , الأعمال إدارية وخدمة العملاء
  • نوع الوظيفة دوام كامل
  • الدرجة العلمية بكالوريوس
  • الخبرات 5 - 7
  • الجنسية غير محدد
سجلي الدخول للتقدم

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