Technical Writer

Confidential   عمان - الأردن  تاريخ النشر:2025/01/21   سجلي الدخول للتقدم

Responsibilities

  • Create product manuals & user guides for customers.
  • Create frequently asked questions (FAQ) for customers.
  • Train customers on how to use FAQs and product manuals.
  • Work with technical staff to make products easier to use and thus make products user-friendly.
  • Organize and write supporting documents for products.
  • Ensure procedures related to standardized system dictionaries are followed while ‘online help’ is documented.
  • Study product samples and interact with product designers and developers on any potential changes and incorporate them in FAQ.
  • Ensure procedures related to standardized system dictionaries are followed while ‘online help’ is documented.
  • Set up procedures for standardizing the system dictionary.
  • Accountable for knowledge management repository.

Qualifications 

  • Experience in writing Technical Reports.
  • Previous experience in developing User Guides and User Manuals.
  • Excellent Communication skills.
  • Good presentation skills.
  • Technical Writing.
  • Excellent communication skills in English and Arabic.
  • Good knowledge of software, hardware, and programming.
  • Problem-solving skills with a logical approach.
  • Strong interpersonal and client-handling skills, with the ability to explain technical details.
  • Fluency with digital tools.
  • Experience or elementary knowledge in programming.
  • Bachelors in Engineering or related subjects, preferably Computer science or I.T
المهارات المطلوبة
  • Technical Writing
تفاصيل الوظيفة
  • الموقع عمان - الأردن
  • القطاع تكنولوجيا المعلومات والاتصالات
  • نوع الوظيفة دوام كامل
  • الدرجة العلمية بكالوريوس
  • الخبرات 2-5
  • الجنسية غير محدد
سجلي الدخول للتقدم

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