Account Manager

STS  Amman - Jordan  Date Posted: 2021/07/15   Login to Apply

Duties and Responsibilities

 

  • Communicating with clients to ensure that all their needs are understood and addressed.
  • Building strong client relationships to maintain old business and acquire new customers.
  • Collaborating with various internal departments to ensure that they fulfill all customer requests.
  • Resolving complaints and keeping track of all processes that pertain to the client’s desires.
  • Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience.
  • Collecting and analyzing data concerning consumer IT environment to understand changing needs.
  • Prepare and deliver technical presentations explaining products or services to existing and prospective customers.
  • Collaborate with sales teams to understand customer requirements and provide sales support.
  • Help clients solve problems with installed equipment and solutions.
  • Help in researching and developing new products.

 

 

Requirements

 

  • Bachelor’s degree in Computer or Electrical Engineering.
  • 7-12 years of experience in selling technical products, solutions and/or services is a must.
  • Solid experience with CRM software.
  • Experience delivering client-focused solutions to customer needs.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Excellent listening, negotiation and presentation abilities.
  • Excellent command in English language.
  • Strong verbal and written communication skills.
Required Skills
  • Negotiation and Selling
  • CRM
Job Details
  • Location Amman - Jordan
  • Industry
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 7 - 12
  • Nationality Unspecified
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