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Responsibilities:
- Oversee the daily operations of the branch, ensuring efficiency and effectiveness.
- Implement and enforce company policies and procedures.
- Ensure the branch complies with all legal and regulatory requirements.
- Recruit, train, and manage branch staff.
- Set performance goals and conduct regular evaluations.
- Provide coaching, mentoring, and professional development opportunities for staff.
- Develop and implement strategies to increase sales and achieve branch targets.
- Identify and pursue new business opportunities and partnerships.
- Monitor and analyze sales performance, adjusting strategies as needed.
- Ensure high levels of customer satisfaction by addressing customer concerns and resolving issues.
- Build and maintain strong relationships with key clients and stakeholders.
- Promote a customer-centric culture within the branch.
- Manage the branch budget and financial performance.
- Prepare and present financial reports and forecasts.
- Implement cost control measures to improve profitability.
- Develop and execute local marketing plans to enhance the branch’s visibility and reputation.
- Participate in community events and activities to promote the branch.
- Network with local businesses and organizations to build relationships and generate leads.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience in branch management, retail management, or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- In-depth knowledge of the industry and market trends.
- Proficiency in financial management and budgeting.
- Strong problem-solving and decision-making abilities.
- Customer-focused with a strong commitment to service excellence.
- Ability to work under pressure and meet deadlines.
Required Skills
- communication
- Business Strategy
- English
- ERP System
Job Details
- Location Amman - Jordan
- Industry Marketing & Sales
- Job Type Full-Time
- Degree Bachelor
- Experience 4 - 6
- Nationality Unspecified
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