ITSM Sales Account Manager

Confidential Company  Riyadh - Saudi Arabia  Date Posted: 2023/02/14   Login to Apply
Responsibilities
  • Effectively maintains and retains existing customers by building long-term relationships.
  • Meets assigned targets for profitable sales growth in assigned product lines.
  • Lead demand-generating marketing activities in the assigned market for the assigned product specialty.
  • Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinates the involvement of company personnel, including business development, support, and service, in order to meet account performance objectives and customers’ expectations.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Lead solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel.
  • Prepare weekly, monthly, quarterly, and annual reports and forecasts.
Required Skills / Experiences
  • Bachelor’s degree in Computer Science, Business Administration equivalent.
  • ITIL Foundation (preferred).
  • Minimum of 2 - 3 years of experience in enterprise sales or related positions.
  • Sales experience in the following domains (IT Service Management, IT Asset Management, Unified Endpoint Management, IAM, PAM)
  • Hands-on experience with CRM software and Account management systems.
  • Understanding of sales performance metrics.
  • Strong negotiation skills with a problem-solving attitude.
  • Customer-centric and a good listener.
  • Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
  • Articulate verbal communication, professional business writing, and presentation skills.
  • Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
  • Strong writing, phone, and presentation skills.
Required Skills
  • Negotiation
  • Account Management
  • Communication Skills
  • CRM
  • IT Sales
Job Details
  • Location Riyadh - Saudi Arabia
  • Industry Marketing & Sales
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 2 - 4
  • Nationality Unspecified
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