Junior System Admins and Operator

Ministry of Digital Economy and Entrepreneurship  Amman - Jordan  Date Posted: 2023/09/10   Login to Apply

Roles and Responsibilities

  • Arrange and assist with the installation, configuration, and maintenance of the government digital payment systems.
  • Monitor the system performance and identify issues.
  • Manage system user accounts and access rights.
  • Create and maintain documentation.
  • Provide technical support to end-users.
  • Monitor system transactions for accuracy and compliance.
  • Coordinate with entities, customers, and financial institutions to resolve payment issues.
  • Provide customer support related to payment processing.
  • Process refunds, chargebacks, and other payment-related transactions.
  • Maintain accurate records of payment transactions and related documentation.
  • Monitor and report on payment system performance metrics.


  • A minimum of 2 years of relevant experience in administering and operating information systems and/or digital payment platforms.
  • Knowledge of electronic payment, banking, and financial systems and services.
  • Excellent writing and reading communication skills in both English and Arabic Languages.
  • Close attention to details.
  • Highly organized and a team player.


  • University Degree in computer engineering, management information systems, computer science or
    any other related field.
Required Skills
  • Office Administration
  • Operating Information Systems
  • Digital Payments
Job Details
  • Location Amman - Jordan
  • Industry Information & Communication Technologies, Administration & Customer Services
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 2 - 4
  • Nationality Unspecified
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