Responsibilities:

• Maintain constant communication with managers, staff, and patients to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
• Ensure that operational activities remain on time and within budget.
• Track staffing requirements, hiring new employees as needed.
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent patient care.
• Partner with cross-functional teams to improve proprietary tools and systems.
• Work closely with legal and safety departments to ensure that activities remain compliant.
• Oversee materials and inventory.
• Conduct budget reviews and report cost plans to upper management.

Requirements:

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field.
• Two or more years of proven success in an operations management role.
• Strong skills in budget development and oversight.
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
• Proficiency in conflict management and business negotiation processes.
• Knowledge of business productivity software and an aptitude for learning new applications.
• Working knowledge of management software programs.
• Strong IT skills, including database development.
• Multiple years of financial and account reporting experience.
• Ability to communicate in English.

Required Skills

• communication
• Budgeting
• Healthcare
• Reviews
• Management
• Negotiation
• Operational Management

Job Details

• Location Amman - Jordan
• Industry Healthcare and Pharmaceutical
• Job Type Full-Time
• Degree Bachelor
• Experience 2+
• Nationality Unspecified