Operation Manager

City Eye Center  Amman - Jordan  Date Posted: 2023/11/08   Login to Apply


  • Maintain constant communication with managers, staff, and patients to ensure proper operations of the company
  • Develop, implement, and maintain quality assurance protocols.
  • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
  • Ensure that operational activities remain on time and within budget.
  • Track staffing requirements, hiring new employees as needed.
  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent patient care.
  • Partner with cross-functional teams to improve proprietary tools and systems.
  • Work closely with legal and safety departments to ensure that activities remain compliant.
  • Oversee materials and inventory.
  • Conduct budget reviews and report cost plans to upper management.


  • Bachelor’s degree (or equivalent) in operations management, business administration, or related field.
  • Two or more years of proven success in an operations management role.
  • Strong skills in budget development and oversight.
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
  • Proficiency in conflict management and business negotiation processes.
  • Knowledge of business productivity software and an aptitude for learning new applications.
  • Working knowledge of management software programs.
  • Strong IT skills, including database development.
  • Multiple years of financial and account reporting experience.
  • Ability to communicate in English.
Required Skills
  • communication
  • Budgeting
  • Healthcare
  • Reviews
  • Management
  • Negotiation
  • Operational Management
Job Details
  • Location Amman - Jordan
  • Industry Healthcare and Pharmaceutical
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 2+
  • Nationality Unspecified
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