Responsibilities
- Identify commercial market opportunities and prospect and follow up with customers to develop and monitor the customer’s portfolio.
- Plan and conduct the commercial visit according to the commercial action plan and produce visit reports as required by management.
- Sell products (Ocean, air & Ground) and services and advise customers on specific transport modalities to sell to customers the solution best fitted to their needs.
- Upload visits feedback and market research information’s on CRM system .
- Receive customer’s requests, qualify in priority, and process their requests in coordination with sales support and operation teams.
- Constantly promote new services and value-added services to customers.
- Help maintain market ID.
- Create and follow up on customers complains.
- Achieve sales targets as agreed with the sales manager.
- Conduct field visits to target customer segments and prepare visit reports to be submitted to the direct manager timely.
- Expanding the customer data base by maintaining existing customers and attracting new customers through regular communication reach via phone calls, emails or field visits.
- Record the necessary data on the appropriate system in preparation for the operations team to complete processing of the shipment and issue invoice.
- Follow up & Apply Department monthly, quarterly & yearly products, initiatives & tasks set my department manager / management
Qualifications
- Bachelor’s degree in (BA/BSc)
- 3+ years sales related experience in international freight forwarding including Ocean, Land & Air Freight, for both import & Export.
- Relevant job knowledge and experience.
Required Skills
- Business-to-Business (B2B)
- Customer Relationship Management (CRM)
- Negotiation and Selling
- Sales
Job Details
- Location Amman - Jordan
- Industry Marketing & Sales
- Job Type Full-Time
- Experience 3
- Nationality Unspecified
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