Program Manager

Confidential Company  Amman - Jordan  Date Posted: 2023/10/03   Login to Apply


  • Ensure that revenue, growth, and profit are aligned and achieved out of partnerships and alliances with various members from the Key
  • Providers, SMEs, and Government sectors.
  • Provide direction and leadership support in the establishment of metrics to assess the impact/overall success of critical and strategic
  • partnerships and alliances.
  • Responsible for developing and managing excellent ongoing relations with the Provider Organization’s Executive and Operational teams.
  • Develop and nurture excellent client relationships at the Executive and Operational levels.
  • Facilitate the assessment and development of project control solutions used for planning, scheduling, and tracking projects through the integration of various Project Management tools.
  • Determine, monitor, and review all project economics including costs, operational budgets, staffing requirements, resources, and risk
  • Promote Customer/client satisfaction through efficient, effective delivery of services proactively managing issues that could impact service delivery and constantly assessing customer feedback.
  • Develop and work through problem-resolution processes to ensure transparency of communication and service recovery where required.
  • Work with the Clinical Adoption and Informatics team to determine the Provider Organization's interoperability needs and readiness for change.
  • Identify issues and risks that may impact a successful adoption.
  • As needed, educate Provider Organization end-users on HIE functionality.
  • As required, deliver training for Provider Organization end-users in collaboration with the Clinical Adoption and Informatics team.
  • Serve as the interface between the Alliance/ADHDS membership and the ADHDS organization and Clinical Adoption team.
  • Develop, drive, and manage continuous service improvement programs.
  • Coordinate with the Clinical Adoption and Informatics team to ensure excellence in the execution of clinical Adoption functions.


  • Bachelor’s Degree in Business Administration, Marketing, Economics, or a related field.
  • At least 10 years relevant experience in Service Management/Marketing/Alliance role within a Healthcare setting. Ideally has Healthcare informatics experience.
  • Bilingual, Arabic/English – written and spoken preferred.
  • Ideally has Middle East project experience.
Required Skills
  • Program Management
  • Program Design
  • Program Development
Job Details
  • Location Amman - Jordan
  • Industry Marketing & Sales
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 10 - 15
  • Nationality Unspecified
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