Install new products and apply performance and security procedures.
Supervise the migration of existing solutions and apply needed updates.
Complete configuration and upgrading based on design and specifications of client proposals.
Supervise the administration of systems to ensure availability of services to authorized users.
Testing , Documentation and Reporting
Complete integration and test the applications and systems.
Prepare full documentation of the implemented products and software.
Provide timely status reports to supervisors and project managers.
Technical Assistance and Support
Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.
Follow-up on major accounts in terms of technical support and proactive support service.
Maintain applications, operating systems and perform various preventative maintenance tasks for clients.
Provide hands on training to the customer “Knowledge Transfer”.
Collaborate with other team members to provide the maximum value to our customers.
Bachelor's degree in Computer Engineering or Software Engineering, Communication Engineering , or Networks Engineering
Excellent command of English language (verbal and written)
Ability to work under pressure
Self-motivated and willing to learn
Microsoft products knowledge such as Office, Windows Server is a plus
Computer networking knowledge is a plus
Computer networking knowledge
Location Amman - Jordan
Information & Communication Technologies
Job Type Full-Time
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