Join Elite Organizations
Turning workforce strategy into business performance.
Kalamntina is a workforce transformation and management advisory firm in Amman, Jordan. We help organizations across the GCC and MENA hire smarter, build lasting capability, operate critical processes to agreed service levels, and advise with clarity, through executive search, recruitment, outsourcing, training, customer and business process operations, and HR advisory.
Trusted by 700+ organizations, including Fortune 500 companies. Our objective is to leave your organization stronger, and where we run a process we stay accountable to agreed SLAs.
Talent acquisition and executive search
We source critical capability against business outcomes, not job descriptions, across Saudi Arabia, the UAE, Qatar, Kuwait, Bahrain, Oman, Jordan, Iraq, Egypt, and Lebanon.
2.2x Fast talent reallocators are 2.2 times more likely to outperform peers on shareholder returns.
Executive search
We place board members, C-suite leaders, and senior executives in financial services, technology, consulting, and heavy industry, through continuously mapped leadership pipelines and full discretion.
100% retention. Every executive we placed remains in role after 12 months.
Specialized and project recruitment
Pre-vetted technical, commercial, financial, engineering, and professional specialists across MENA, plus complete teams and functions for expansion or transformation.
7 days to shortlist. First qualified shortlist within seven working days of meeting the hiring manager. Close to 200 specialists placed every year.
Talent assessment with Kalamntina Assess
Structured evaluation of capability, potential, motivation, and role alignment, through psychometric profiling, competency mapping, and background verification benchmarked against Fortune 500 standards.
65% to 90% hiring success across 1,000+ assessments, for clients who screen before the offer.
Outsourcing and employer of record
Three models, one method, one SLA framework: workforce outsourcing (specialists on our payroll, deployed at your sites), employer of record (we employ locally in a new market, so you hire without setting up an entity), and recruitment process outsourcing (we run all or part of your recruitment). Any model can be delivered from our Jordan delivery center.
20 project managers mobilized in six months for a major program in Saudi Arabia.
We measure every hire on time to qualified shortlist, quality of hire, interview conversion, offer acceptance, joining completion, early performance, and retention.
Capability building and corporate training
Capability building should change performance, not only complete training hours. We design programs around the work people must perform and the business results they must improve.
5 pts Lower attrition than profit-only peers at companies that also build their people.
Leadership development
Science-backed programs and targeted coaching that build judgment, strategic thinking, accountability, and team leadership in high-potential people.
500+ leaders supported across IT, financial services, healthcare, and government.
Commercial excellence
Sales capability, negotiation, account management, and customer experience, plus customer service and follow-up audits that confirm the change.
1,000+ sales professionals trained in KSA and Jordan. One client saw satisfaction rise 35%, complaints fall 65%, and sales grow 45%.
Functional training
Outcome-mapped programs in human resources, finance, project management, operations, and professional skills, open-enrollment or tailored in-house.
5,000+ professionals trained across 120+ programs.
AI capability with Kalamntina AI
Responsible AI use, practical adoption, productivity, and functional application across your organization.
300+ professionals trained on applying AI in business.
Workforce development
Employability, career readiness, and future skill development that make early-career hires ready to add value from day one and support localization mandates.
7,000+ students and fresh graduates trained on employability skills.
We measure impact on five levels: participation, learning, application, performance, and business impact.
Operate critical business processes to agreed service levels
We take over selected business processes and run them to agreed service levels from our Jordan delivery center, for GCC and European companies.
67% of executives now use managed or operate services, up from 45% two years ago.
Customer operations
Inbound and outbound customer care across voice, chat, and email, with quality monitoring and reporting.
Business process operations
Document processing, data entry, and back-office work in finance, HR, and procurement, to agreed accuracy and turnaround.
Banking and insurance operations
Customer onboarding, account support, collections, and insurance servicing, within the regulatory framework of each client.
Jordan delivery center
Dedicated teams in Amman serving GCC and European clients, with Arabic and English proficiency and close time zones to both regions.
500+ professionals of capacity. Live in under 14 days for standard processes, with a dedicated team for each client.
Technology and facilities on demand
Contact-center platforms, workflow automation, reporting tools, and workspace provided as each client needs.
One method, one SLA framework
Every process follows Diagnose, Plan, Deliver, Sustain, with agreed SLAs, regular reporting, and a build-operate-transfer option.
Why Jordan: skilled, well-educated professionals with Arabic and English proficiency, cultural affinity with GCC markets, close time zones with both the GCC and Europe, and materially lower operating, statutory, and office costs than Saudi Arabia, with a business case built per destination market.
Strategic HR and management advisory
Workforce decisions require the same rigor as financial and operational decisions. We bring board-level rigor to each one, and transfer the capability so results last beyond our engagement.
30% Higher revenue growth per dollar of people investment at top performers.
Strategy execution and transformation offices
We set corporate direction and enterprise AI strategy, establish SMOs, CMOs, TMOs, and agile PMOs, and manage the human side of systemic change.
95% adoption in a change program for a Saudi government entity.
Organization and governance
We refine structures, spans of control, and job architecture, and advise boards on composition, succession, and governance frameworks.
Board advisory across Saudi Arabia, Oman, and Qatar, and restructuring in Jordan, Saudi Arabia, and for a US company.
HR transformation and operating models
We modernize HR governance, service delivery, and technology, so HR operates as a business driver.
+30% engagement, -35% turnover at a Jordan pharmacy group, plus HR transformation for a Saudi government entity of 10,000+ employees.
Performance, rewards, and workforce planning
We design performance systems, localized and performance-linked rewards, and workforce plans and succession pipelines, then transfer the capability.
20+ rewards engagements across IT, industrial, financial services, and government, plus a performance system for a 300+ employee IT company.
Employee experience
We design the employee journey, from engagement and culture to the employee value proposition, so people stay and perform.
Customer experience and mystery shopping
Structured CX audits and mystery shopping turn customer interaction into measurable revenue, including audits of your competitors.
SAR 1 billion mandate. Led the Giddam program for the Saudi national team at the 2022 World Cup in Qatar: 90+ team members, 21 workstreams, zero critical failures.
One method guides every engagement
Our objective is to leave the organization stronger. Where we run a process, we stay accountable to agreed SLAs, with transfer and exit options.
1. Diagnose
Establish what is actually preventing the required outcome. Key outputs: clear problem definition, evidence base, priority gaps, leadership alignment, initial value case.
2. Plan
Build the solution around your priorities. Key outputs: solution architecture, implementation roadmap, success measures, governance, ownership.
3. Deliver
Move from recommendation to implementation. Key outputs: implemented solution, visible progress, stakeholder adoption, performance tracking, issue resolution.
4. Sustain
Build the capability required to maintain results. Key outputs: internal capability, embedded processes, performance controls, continuous improvement, independent ownership.
Frequently asked questions
What does Kalamntina do?
Kalamntina is a workforce transformation and management advisory firm based in Amman, Jordan, with four service lines: Hire (executive search, recruitment, assessment, outsourcing), Build (leadership, commercial, functional, and AI capability programs), Operate (customer, business process, and banking and insurance operations from our Jordan delivery center), and Advise (strategy execution, organization design, HR transformation, rewards, and employee and customer experience).
Which countries does Kalamntina serve?
Kalamntina delivers in ten core MENA markets: Jordan, Saudi Arabia, the UAE, Qatar, Oman, Kuwait, Bahrain, Iraq, Egypt, and Lebanon. It also delivers in the USA, Europe, Malaysia, and South Africa.
How fast does Kalamntina deliver a shortlist?
Kalamntina delivers a first qualified shortlist within seven working days of meeting the hiring manager. Every executive it has placed remains in role after 12 months.
What is the Kalamntina Jordan delivery center?
It is a delivery center in Amman that runs customer operations, business process operations, and banking and insurance operations for GCC and European companies. It has capacity for 500+ professionals, goes live in under 14 days for standard processes, gives each client a dedicated team, and runs to agreed SLAs, with a build-operate-transfer option.
What outsourcing models does Kalamntina offer?
Three: workforce outsourcing (specialists employed by Kalamntina and deployed at your sites), employer of record (Kalamntina employs locally in a new market, so you hire without setting up an entity), and recruitment process outsourcing (Kalamntina runs all or part of your recruitment). All follow one method and one SLA framework, and any can be delivered from Jordan.
What is the Kalamntina Diagnostic?
It is the structured assessment every engagement starts with. It is not a sales call: Kalamntina shares what it finds about what your organization actually needs before recommending anything. Engagements then follow four steps: Diagnose, Plan, Deliver, Sustain.
What are Kalamntina Assess and Kalamntina AI?
Kalamntina Assess is the talent diagnostics and behavioral assessment product used to evaluate capability, potential, motivation, and role alignment. Kalamntina AI delivers AI capability programs and AI strategy integration. Clients who screened with assessments before the offer raised hiring success from 65% to over 90%.
What training does Kalamntina deliver?
Leadership development, commercial excellence, functional training, AI capability, and workforce development. To date Kalamntina has trained 5,000+ professionals across 120+ programs, supported 500+ leaders, and trained 1,000+ sales professionals.
How does Kalamntina measure success?
By business metrics rather than activity: growth, productivity, talent, capability, cost, risk, and transformation. In hiring, that means time to shortlist, quality of hire, offer acceptance, and retention.
Markets and sectors we serve
Core MENA markets: Jordan, Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait, Bahrain, Iraq, Egypt, Lebanon.
Global reach: USA, Europe, Malaysia, South Africa.
Sectors: Financial services and banking, technology and telecom, government and public sector, manufacturing and engineering, hospitality and retail, consumer goods and FMCG, healthcare, aviation and logistics, education, nonprofit and development.
Organizations that trust us
Across more than 700 engagements, our clients include global multinationals, leading regional groups, and the institutions shaping the MENA economy.
Amazon, Samsung, MetLife, Orange, Zain, MBC Group, Bank al Etihad, Grand Hyatt, Four Seasons, CCI, Jordan Bromine Company, GIG, Mawdoo3, Fine Hygienic Holding, Alfanar, Vileda, Arabtech Jardaneh, LG, Malomatia.
Every engagement starts with the Kalamntina Diagnostic.
Not a sales call. A structured assessment of what your organization actually needs. We tell you what we find before we recommend anything.
Kalamntina | HR and workforce advisory | Amman, Jordan | +962 79 256 2000