Responsibilities

• Manage and follow up on Non-Performing Loans (NPLs) and overdue loan accounts.
• Handle loan collection and recovery activities, including challenging and high-risk cases.
• Develop and implement effective collection and recovery strategies.
• Conduct legal and administrative follow-up on delinquent and defaulted loans.
• Negotiate with customers regarding repayment plans, settlements, and debt restructuring.
• Follow up on legal cases and coordinate with relevant legal and internal departments when required.
• Monitor collection progress and ensure the achievement of collection and recovery targets.
• Maintain accurate records and documentation related to loan collection and recovery cases.
• Handle difficult customer situations professionally while working toward successful recovery.
• Identify potential risks and recommend appropriate recovery and settlement solutions.
• Ensure all collection activities comply with internal policies, procedures, and applicable regulations.

Qualifications

• Bachelor’s degree in Law is mandatory.
• 3–5 years of relevant experience in Non-Performing Loans, Loan Collection, Debt Collection, or Loan Recovery.
• Previous experience in the banking or financing industry is required.
• Candidates must be based in Irbid.
• Strong hands-on experience handling challenging, complex, and high-risk collection cases.
• Strong knowledge of loan recovery, collection procedures, legal follow-up, and debt settlement.
• Strong practical market experience with a proven track record in the field.
• Strong negotiation, communication, problem-solving, and follow-up skills.
• Ability to work under pressure and handle demanding collection cases.

Required Skills

• Finance
• Core Banking

Job Details

• Location Irbid - Jordan
• Industry Accounting & Finance
• Job Type Full-Time
• Degree Bachelor
• Experience 3- 5
• Nationality Unspecified