Responsibilities
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Identify, develop, and pursue new business opportunities to expand the customer portfolio and generate revenue growth.
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Conduct regular sales calls, meetings, and field visits to prospective and existing customers in accordance with the sales plan.
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Promote and sell freight forwarding and logistics solutions, including Ocean, Air, and Ground transportation services.
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Build and maintain strong customer relationships by understanding client needs and providing tailored logistics solutions.
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Prepare and submit customer visit reports, sales activity updates, and market feedback through the company CRM system.
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Coordinate with Sales Support and Operations teams to ensure timely and accurate handling of customer requests and shipments.
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Resolve customer complaints and service-related issues while maintaining high levels of customer satisfaction.
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Achieve assigned monthly, quarterly, and annual sales targets and contribute to overall business growth.
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Continuously promote new services and value-added solutions to existing and potential customers.
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Conduct market research and monitor industry trends to identify new sales opportunities and maintain competitiveness.
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Maintain accurate customer, shipment, and sales records within company systems.
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Participate in company training programs and comply with all organizational policies, procedures, and commercial guidelines.
Qualifications
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Bachelor's degree in business administration, Marketing, Logistics, Supply Chain Management, International Business, or a related field.
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Minimum of 3 years of sales experience within the freight forwarding, logistics, or supply chain industry.
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Proven experience in Ocean Freight, Air Freight, and Land Transportation services for both import and export operations.
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Strong knowledge of freight forwarding, logistics operations, and supply chain management concepts.
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Knowledge of transportation regulations, cargo handling procedures, and special or dangerous cargo requirements.
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Strong sales, negotiation, and business development skills with a proven ability to achieve sales targets.
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Excellent customer relationship management and communication skills.
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Strong organizational, time management, and problem-solving abilities.
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Proficiency in CRM systems and Microsoft Office applications.
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Fluent in English, both written and verbal; Arabic is an advantage.
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Ability to work independently, manage multiple priorities, and thrive in a target-driven environment.
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Strong interpersonal skills, active listening, emotional intelligence, and the ability to build long-term client relationships.
Required Skills
- Sales
Job Details
- Location Amman - Jordan
- Industry Logistic & Transportation
- Job Type Full-Time
- Degree Bachelor
- Experience 2-5
- Nationality Unspecified
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