Responsibilities
- Coordinate all phases of solar and energy efficiency projects after the sale is completed.
- Serve as the primary liaison between customers, installers, contractors, and internal teams.
- Maintain accurate project timelines, documentation, and follow-ups.
- Communicate clearly with customers to ensure understanding, confidence, and satisfaction throughout the project.
- Handle escalations and resolve issues during the evening shift (12–8 PM) to maintain project continuity.
- Assist in improving internal workflows and support the team lead in resolving complex cases.
- Deliver high-quality customer service while managing multiple priorities and deadlines.
Qualifications
- 2+ years of experience in sales, customer success, or project coordination.
- Excellent verbal and written communication skills.
- Strong organizational abilities with the capacity to manage multiple projects simultaneously.
- Comfortable working with CRMs, spreadsheets, and project tracking tools.
- Self-driven and able to thrive in a fast-paced, collaborative environment.
Required Skills
- Communication
Job Details
- Location Amman - Jordan
- Industry Other
- Job Type From Home
- Degree Bachelor
- Experience 2+
- Nationality Unspecified
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