Track daily project progress, maintain updated project trackers, and follow up with stakeholders, vendors, and internal teams to ensure timely task completion.
Assist Project Managers in planning, scheduling, and coordinating resources to ensure smooth project execution.
Prepare weekly and monthly status reports, dashboards, and performance updates for management and stakeholders.
Facilitate clear communication between business users, technical teams, vendors, and management, acting as a primary contact point for project-related matters.
Organize meetings, prepare Minutes of Meeting (MoM), and ensure proper follow-up and closure of action items.
Conduct workshops with business units to gather requirements, document workflows, and analyze current-state versus future-state processes.
Prepare and maintain project documentation (BRDs, SRS, UAT scripts, design documents, change requests) while ensuring compliance with PMO standards and quality guidelines.
Develop test scenarios and acceptance criteria, coordinate functional and integration testing, manage UAT cycles, and ensure proper defect tracking and resolution.
Maintain risk and issue logs, support mitigation planning, identify gaps or inefficiencies, and recommend process improvements or digital solutions.
Support project closing activities, conduct lessons-learned sessions, and monitor system performance after go-live to ensure stability and continuous improvement.
Qualifications
Bachelor’s degree in Business Administration, Information Technology, Industrial Engineering, or a related field.
3–8 years of experience in PMO, Business Analysis, or Project Coordination roles.
Proven experience working on digital transformation, automation, or IT systems implementation projects.
Strong skills in documentation, process analysis, and structured requirement gathering.
Hands-on experience in UAT coordination, test case preparation, and functional testing support.
Excellent communication skills with strong stakeholder engagement and facilitation abilities.
Solid understanding of project management methodologies such as Agile and Waterfall.
Proficiency in MS Office tools, MS Project, Jira, or other project management platforms.
Strong analytical thinking and problem-solving capabilities.
PMP, CAPM, CBAP, Agile, or other relevant certifications are considered a plus.
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