Responsibilities
Manage the end-to-end execution of sea freight import and export shipments (FCL & LCL).
Supervise daily operations and ensure timely movement of cargo while maintaining service excellence.
Coordinate with shipping lines, agents, customs brokers, and transportation providers to ensure smooth operations.
Monitor shipment status, resolve operational issues, and provide proactive updates to customers.
Negotiate freight rates, service contracts, and agreements with shipping lines and suppliers.
Prepare and review freight quotations and support commercial activities to secure new business opportunities.
Ensure accuracy and compliance of shipping documentation, including Bills of Lading, commercial invoices, packing lists, and customs documents.
Maintain compliance with local and international shipping regulations and company policies.
Build and maintain strong relationships with key customers, suppliers, and overseas agents.
Lead, coach, and develop the sea freight team to ensure high performance and continuous improvement.
Monitor department KPIs, operational costs, and profitability while identifying opportunities for process enhancement.
Prepare regular operational and management reports.
Manage customer complaints and implement corrective actions to improve service quality.
Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum 5 years of experience in sea freight operations, with at least 2 years in a managerial role.
Strong knowledge of international shipping regulations, customs procedures, and freight forwarding operations.
Experience in managing import and export sea freight activities.
Proficiency in freight forwarding systems and Microsoft Office applications.
تفاصيل الوظيفة
الموقع عمان - الأردن
القطاع
النقل والخدمات اللوجستية
نوع الوظيفة دوام كامل
الدرجة العلمية بكالوريوس
الخبرات 15+
الجنسية
غير محدد
سجلي الدخول للتقدم