Develop, implement, and maintain the operational risk management framework, policies, and procedures in line with the organization’s risk appetite and regulatory requirements.
Identify, assess, monitor, and report operational risks across business units and processes.
Lead Risk and Control Self-Assessments (RCSAs) to evaluate key risks, control effectiveness, and control gaps.
Oversee the reporting and investigation of operational risk incidents, losses, and near misses, including root cause analysis.
Monitor Key Risk Indicators (KRIs), emerging risks, and risk trends, escalating significant exposures to senior management.
Develop and monitor action plans to address control weaknesses, risk exposures, and audit findings.
Collaborate with business units, Compliance, Internal Audit, and other stakeholders to strengthen risk management practices.
Assess operational risks arising from new products, services, systems, and business processes.
Prepare periodic risk reports and dashboards highlighting key exposures, incidents, and remediation progress.
Support business continuity, operational resilience, regulatory reviews, and internal and external audits.
Promote risk awareness and continuously improve operational risk management processes and controls.
Qualifications
Bachelor’s degree in Risk Management, Finance, Business Administration, Accounting, or a related field. A postgraduate degree is an advantage.
2–5 years of relevant experience in operational risk management, enterprise risk management, internal controls, or compliance, preferably in banking or financial services.
Strong knowledge of operational risk frameworks, risk assessment methodologies, internal controls, and mitigation strategies.
Experience in conducting RCSAs, developing KRIs, managing risk incidents, and monitoring remediation plans.
Familiarity with regulatory requirements and recognized frameworks, such as Basel guidelines and ISO 31000.
Strong analytical, problem-solving, reporting, and stakeholder management skills.
Excellent communication skills and the ability to challenge stakeholders constructively and recommend practical solutions.
Proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with risk management systems is an advantage.
Relevant professional certifications, such as CRISC or CRMA, are an advantage.
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