Responsibilities 
Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints. 
Identify, create and facilitate process design changes by conducting business and systems process analysis and design. 
Provide and support the implementation of business solutions. 
Modeling business processes and identifying opportunities for process improvements. 
Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts. 
Estimating costs and identifying business savings. 
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. 
Liaising with End Users & stakeholders, performing requirements analysis, documenting and communicating the results of Ideations. 
Liaise with Technical team communicating technical requirements. 
Effectively communicating insights and plans to cross-functional team members and management. 
Ensuring solutions meet business needs and requirements by participating in user acceptance testing. 
 
Qualifications  
A bachelor’s degree in computer science or related field 
4- 5 years of experience in business analysis or a related field. 
Exceptional analytical and conceptual thinking skills. 
Excellent documentation skills. 
Fundamental analytical and conceptual thinking skills. 
Experience creating detailed reports and clear presentations. 
Excellent planning, organizational, and time management skills. 
Fluency in Arabic & English (verbal and written). 
Familiar with Automation / Workflow Tools & applications. 
                  
                
                    المهارات المطلوبة 
                    
                                                    مهارات تحليلية 
                                                    تحليل الأعمال 
                                                    حل المشاكل 
                                                    القدرات التحليلية 
                                                    Research 
                                                    Analytical Thinking 
                                                    Documentation Skills 
                                             
                 
                
                
                    تفاصيل الوظيفة 
                    
                        
                            الموقع  عمان - الأردن                         
                        القطاع 
                                                                                                                                                                                                            أخرى                         
                            نوع الوظيفة  دوام كامل                         
                                                    
                                 الدرجة العلمية  بكالوريوس                             
                                                الخبرات  3 - 5                        الجنسية 
                                                            غير محدد                                                     
                 
                                    سجلي الدخول للتقدم