Hotel Manager

Confidential Company  بغداد - العراق  تاريخ النشر:2022/04/27   سجلي الدخول للتقدم

Responsibilities

  • Plan and organize accommodation, catering, and other hotel services.
  • Promoting and marketing the business.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Draft contacts and respond effectively to quality assurance reports.
  • Maintain statistical and financial records
  • Manage budgets and financial plans and control expenditure
  • Meet and greet international prestigious clients, deal with customer complaints and comments
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
  • Oversee all business areas with an eye for detail.
  • Ensure brand standards are consistently delivered while utilizing guest feedback to increase performance against KPI’s.

Qualifications

  • Bachelor’s degree in hospitality, business administration or relevant field.
  • Fluency in English (speaking, reading, and writing).
  • A minimum of 5 years’ experience in hotel management or similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.
المهارات المطلوبة
  • استراتيجية العمل
  • تقرير مالى
  • عمليات الفنادق
  • Report Writing Skills
تفاصيل الوظيفة
  • الموقع بغداد - العراق
  • القطاع الضيافة (المطاعم والفنادق)
  • نوع الوظيفة دوام كامل
  • الدرجة العلمية بكالوريوس
  • الخبرات 5 - 10
  • الجنسية غير محدد
سجلي الدخول للتقدم

وظائف مماثلة