Customer Services and Operations Officer

Confidential Company  عمان - الأردن  تاريخ النشر:2024/11/21   سجلي الدخول للتقدم

Responsibilities

  • Serve as the first point of contact for clients, addressing inquiries and providing information about our services.
  • Assist in the processing of transactions, ensuring accuracy and compliance with regulatory standards.
  • Collaborate with team members to streamline operational processes and enhance service delivery.
  • Maintain client records and ensure all data is up-to-date and accurate.
  • Resolve client issues promptly and effectively, escalating complex matters as needed.
  • Provide support in the preparation of reports and documentation for management review.
  • Participate in training and development programs to enhance product knowledge and customer service skills.

Qualifications

  • Bachelor’s degree in Business, Finance, or a related field (fresh graduates are encouraged to apply).
  • Up to 2 years of experience in customer service or operations (preferred but not required).
  • Strong communication and interpersonal skills.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • A proactive attitude and a willingness to learn and grow within the company.
المهارات المطلوبة
  • خدمة العملاء
تفاصيل الوظيفة
  • الموقع عمان - الأردن
  • القطاع الأعمال إدارية وخدمة العملاء
  • نوع الوظيفة دوام كامل
  • الدرجة العلمية بكالوريوس
  • الخبرات 0 - 2
  • الجنسية غير محدد
سجلي الدخول للتقدم

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