Confidential Companyعمان - الأردنتاريخ النشر:2023/10/03 سجلي الدخول للتقدم
Responsibilities
Ensure that revenue, growth, and profit are aligned and achieved out of partnerships and alliances with various members from the Key
Providers, SMEs, and Government sectors.
Provide direction and leadership support in the establishment of metrics to assess the impact/overall success of critical and strategic
partnerships and alliances.
Responsible for developing and managing excellent ongoing relations with the Provider Organization’s Executive and Operational teams.
Develop and nurture excellent client relationships at the Executive and Operational levels.
Facilitate the assessment and development of project control solutions used for planning, scheduling, and tracking projects through the integration of various Project Management tools.
Determine, monitor, and review all project economics including costs, operational budgets, staffing requirements, resources, and risk
Promote Customer/client satisfaction through efficient, effective delivery of services proactively managing issues that could impact service delivery and constantly assessing customer feedback.
Develop and work through problem-resolution processes to ensure transparency of communication and service recovery where required.
Work with the Clinical Adoption and Informatics team to determine the Provider Organization's interoperability needs and readiness for change.
Identify issues and risks that may impact a successful adoption.
As needed, educate Provider Organization end-users on HIE functionality.
As required, deliver training for Provider Organization end-users in collaboration with the Clinical Adoption and Informatics team.
Serve as the interface between the Alliance/ADHDS membership and the ADHDS organization and Clinical Adoption team.
Develop, drive, and manage continuous service improvement programs.
Coordinate with the Clinical Adoption and Informatics team to ensure excellence in the execution of clinical Adoption functions.
Qualifications
Bachelor’s Degree in Business Administration, Marketing, Economics, or a related field.
At least 10 years relevant experience in Service Management/Marketing/Alliance role within a Healthcare setting. Ideally has Healthcare informatics experience.
Bilingual, Arabic/English – written and spoken preferred.
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