E-commerce Logistics Specialist

Confidential Company  عمان - الأردن  تاريخ النشر:2024/07/08   سجلي الدخول للتقدم


  • Oversee the end-to-end order fulfillment process, including order processing, inventory management, and shipping coordination.
  • Develop and implement strategies to optimize logistics operations, reduce shipping costs, and improve delivery times.
  • Establish and maintain relationships with logistics service providers, negotiate contracts, and monitor performance to ensure compliance with service level agreements (SLAs).
  • Monitor inventory levels, conduct regular audits, and collaborate with the procurement team to ensure adequate stock levels.
  • Coordinate with warehouses, carriers, and fulfillment centers to ensure timely and accurate shipment of orders.
  • Analyze logistics data to identify trends, measure performance, and make data-driven decisions to improve operational efficiency.
  • Assist in the implementation of metrics into SAP Business Warehouse and Tableau.
  • Address and resolve logistics-related customer inquiries and issues promptly to maintain a high level of customer satisfaction.
  • Review and analyze post-delivery survey results and support reporting of Key Performance Indicators (KPI).
  • Ensure compliance with all relevant regulations, including customs and import/export requirements.
  • Organize international and domestic shipping processes, including documentation and payments.


  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • 4-7 years of experience in e-commerce logistics, supply chain management, or a related role.
  • Strong knowledge of freight forwarding, customs regulations, and tracking systems.
  • Proficiency in logistics management software, ERP systems, and MS Office Suite.
  • Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions.
  • Excellent verbal and written communication skills, collaborating effectively with colleagues and cross-functional teams.
  • Flexible working hours available, willing to work occasional evenings and weekends as needed.
  • Strong attention to detail and organizational skills to manage multiple tasks and priorities effectively.
  • Self-driven and motivated.
  • A customer-centric approach with a commitment to providing exceptional service.
  • Knowledge of e-commerce platforms such as Shopify, Magento, or similar.
  • Certification in supply chain management or logistics (e.g., CPCM, CSCMP).
المهارات المطلوبة
  • إدارة الوقت
  • دقة الملاحظة
  • Microsoft Office
  • Analytical
  • Data Analysis
  • Communication Skills
  • Technical
تفاصيل الوظيفة
  • الموقع عمان - الأردن
  • القطاع النقل والخدمات اللوجستية
  • نوع الوظيفة دوام كامل
  • الدرجة العلمية بكالوريوس
  • الخبرات 4-7
  • الجنسية غير محدد
سجلي الدخول للتقدم

وظائف مماثلة