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Responsibilities
- Strong knowledge of software testing principles and techniques, verification and validation techniques, test automation, and defect management.
- Defining the scope of testing within the context of each release/delivery.
- Develop and execute software test plans, test cases, and test scripts for Integration, Migration, Regression, and/or Performance testing, to identify system and software problems and their causes, record defect backlog items, report the results of testing, and resolve testing defects.
- Drive and lead prioritization of testing activities, across teams as needed. Working with project managers and/or managers to plan and schedule test cycles.
- Create project coverage outlines mind maps of what is to be tested.
- Develop effective QC coverage of multiple mobile and browser-based projects.
- Work collaboratively with business and development teams to review design specifications and acceptance criteria.
- Participate in the full SDLC (Agile), including meetings, iterative development, and analysis.
- Assess the status of the release, and help make sure that the release goes out on time with a high quality level.
- Ensure that all requirements are covered in the testing, that it is completed within the established time, and that objectives conform to the user requirements and line of business.
- Collect, track, and report test metrics and brief leadership on test status.
- Ability to create, design, and execute the UAT document with the client.
- Participate in end-user training workshops and provide post-implementation functional support for end users.
- Work with QC engineers to mentor them in the area of testing best practices and methodologies.
- Work closely with on/offshore QC, development, system engineers, and customer teams where applicable.
Qualifications
- Demonstrated experience in the ISO 20000 and ISO 9000
- Practical experience with ITSM tools and platforms.
- Prior experience in generating and analyzing quality control reports.
- Familiarity with the deployment process and its impact on service quality.
- Demonstrated experience in conducting process capability optimization utilizing the Six Sigma DMAIC methodology.
- Demonstrated experience in conducting business process engineering/reengineering.
Required Skills
- Quality Management
- Consultation
Job Details
- Location Amman - Jordan
- Industry Information & Communication Technologies
- Job Type Full-Time
- Degree Bachelor
- Experience 4 - 6
- Nationality Unspecified
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