Vendor Manager

Confidential Company  Amman - Jordan  Date Posted: 2022/09/25   Login to Apply


  • Identify vendor management business strategy and develop KPIs based on smart objectives approach for the team to align with the company’s business strategy and ultimately achieve the general business objective.
  • Maintaining strong relationships with vendors locally and globally to ensure fulfilling client needs which will positively affect the company’s image and leverage customer satisfaction.
  • Staying up to date with trends within our industry by conducting a holistic market study and benchmarking to stay ahead of the competition preserving the best standards and service.
  • Set clear budgets according to the vendor management strategy to ensure cost optimization in terms of (time, money, and resources).
  • Set targets for the team to increase efficiency to contribute to the overall revenue target.
  • Manage feedback received from vendors, conduct root cause analysis, and takes the best course of action in coordination with other teams.
  • Set vendor management service level agreements for (vendor selection, vendor testing, vendor feedback, etc.).
  • Work simultaneously with other departments to enhance different processes related to vendor management.
  • Enhance vendor management processes and procedures to contribute positively to the company’s image and brand.
  • Establishing a talent pool of freelancers and service providers in all provided services and language-related work streams.
  • Establishing standards and guidelines for vendors (agencies & freelancers) and monitoring and ensuring these policies are being followed.
  • Handling tasks related to linguistic services (Translation, Interpretation, Content Creation, Subtitling, Voice Over, Dubbing, etc.).
  • Correctly assessing the needs of every client and being able to provide strong applicants skills to manage ongoing client projects.
  • Targeting/headhunting linguists with certain requirements for the special projects team.


  • Bachelor’s degree in Business, Linguistics, or any related field.
  • At least 7 years of experience as a language service provider.
  • The ability to use different VM-related software programs is a plus.
  • Exceptional leadership, critical thinking, collaboration, and communications skills.
  • Superb recordkeeping, time management, and organizational skills.
  • Advanced analytical and problem-solving skills.
  • Experience in setting departmental and project budgets.
  • Ability to make decisions fast and establish rules towards proper vendor management.
Required Skills
  • Business Strategy
  • Vendor Management
  • Vendors
  • Communication Skills
Job Details
  • Location Amman - Jordan
  • Industry Marketing & Sales
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 7 - 10
  • Nationality Unspecified
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