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Responsibilities
- Design and implement sales strategies to achieve monthly and quarterly revenue targets for both corporate and residential customers across the company's product lines.
- Regularly analyze sales data, identify trends, and adjust tactics to meet company goals. Provide accurate sales forecasts and updates to upper management.
- Develop tailored strategies for enterprise clients and large accounts, with a focus on customer retention, upselling, and cross-selling to maximize revenue.
- Act as the primary point of contact for key clients, ensuring high satisfaction, proactive issue resolution, and the fostering of long-term relationships.
- Oversee the renewal process for large accounts and identify expansion opportunities to increase account value and drive revenue growth.
- Manage the Sales Team Leaders and Account Managers, ensuring alignment with company objectives and sales quotas. Regularly assess team performance, provide coaching, and resolve complex sales challenges.
- Set clear KPIs for team leaders and account managers, monitor progress, and address any performance gaps to ensure the team meets individual and collective sales targets.
- Work closely with the technical team to ensure service delivery aligns with customer needs, resolve any technical challenges swiftly, and support evolving client requirements.
- Partner with the finance department to review account profitability, manage invoicing issues, and ensure clear communication regarding payment terms and account statuses.
- Collaborate with marketing and product development teams to create promotions, ensure the sales team is equipped with product knowledge, and adapt sales strategies to support marketing initiatives.
- Actively gather feedback from key clients to inform product enhancements, and share insights with relevant departments to better align the company's offerings with customer expectations.
Qualifications
- Proven track record with at least [X] years of experience in sales within the telecommunications industry.
- Strong knowledge of telecom products and services, including broadband, voice, and data solutions for both corporate and residential clients.
- Demonstrated success in managing large enterprise accounts and achieving sales targets.
- Experience in managing, mentoring, and coaching a sales team, with a focus on performance-driven leadership.
- Strong data analysis and forecasting skills, with the ability to adjust sales tactics based on market trends.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work cross-functionally with marketing, finance, and technical teams to achieve customer and company goals.
- Results-driven with a deep focus on customer satisfaction, sales growth, and team success.
- Proficient in CRM systems and other sales tools.
Required Skills
- Sales Management
- Telecommunications
- Salesforce
Job Details
- Location Amman - Jordan
- Industry Marketing & Sales
- Job Type Full-Time
- Degree Bachelor
- Experience 5 - 8
- Nationality Unspecified
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