Sales and Customer Service Officer

Confidential Company  Madaba - Jordan  Date Posted: 2022/08/22   Login to Apply


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


  • Has Bachelor’s degree in Business Administration marketing or any related field.
  • Has 0 – 2 years of experience with sales and customer service.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
Required Skills
  • Customer service orientation
  • Customer Service
  • Telecommunications
  • Sales
Job Details
  • Location Madaba - Jordan
  • Industry Administration & Customer Services , Other
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 0 - 2
  • Nationality Unspecified
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