IT Operations Analyst

Confidential Company  Amman - Jordan  Date Posted: 2025/02/25   Login to Apply

Responsibilities

  • Assist in the deployment and integration of new IT systems and solutions, ensuring smooth compatibility with current infrastructure.
  • Provide ongoing technical support for IT systems to internal teams, ensuring compliance with standards and implementing preventative measures to minimize future issues.
  • Actively engage in the implementation of new systems and digital projects, particularly in Manufacturing and Supply Chain sectors.
  • Identify and propose innovative IT solutions to address specific business challenges.
  • Apply industry best practices and standards to ensure the quality and compliance of solutions and services.
  • Foster collaboration and knowledge sharing with IT and cross-functional teams on best practices, standards, tools, and technologies.
  • Identify opportunities for process improvements and lead initiatives to enhance affiliate operations.
  • Work closely with experts to gather and document functional and technical requirements, manage change requests, and maintain up-to-date documentation.
  • Contribute to strategic planning and thought leadership within the team.

Qualifications

  • A Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or Business Administration, with additional certifications or experience in IT.
  • At least 3 years of experience as an IT Systems Analyst or in a similar position, preferably within manufacturing or logistics.
  • Experience in multinational environments, with a preference for the FMCG industry.
  • Familiarity with Manufacturing Execution Systems (MES) is advantageous.
  • Strong knowledge of database technologies (MS SQL Server), including database administration, SQL querying, and data visualization tools.
  • Understanding of integration technologies (API, ETL, message servers).
  • Exposure to GxP processes and FDA requirements (Computerized System Validation) is a plus.
  • Basic troubleshooting skills in hardware, network connectivity, cybersecurity, and factory peripherals (IPCs, scanners).
Required Skills
  • Business Analysis
Job Details
  • Location Amman - Jordan
  • Industry Information & Communication Technologies
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 3 - 5
  • Nationality Unspecified
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