Operations Manager

Confidential Company  Amman - Jordan  Date Posted: 2022/10/18   Login to Apply


  • Lead & manage a team of marketplace operations Specialists, Marketing and Communications Leads, and Sales representatives.
  • Develop and implement strategies for Digital Supply Chain based on balancing network objectives, consumer experience targets (Speed, Convenience, Cost, Sustainability), and overall inventory health.
  • Lead all aspects of the business to keep it healthy, organized and efficient, by evolving the team (chance to define new team operating model & approach).
  • Manage access to inbound supply flow, and translate data into the tactical operational insights needed to evaluate potential risks or opportunities to both our network fulfillment plans and financial plans.
  • Align with Leadership on logistical plans for the Digital channel – ensuring the flow is aligned while meeting the financial need, partnering to evaluate trade-offs with other accounts/channels.
  • Develop a strategic roadmap for capabilities & tools needed to meet the demands of the future and to craft and deploy new tools, processes, and capabilities.
  • Partner with Digital Commerce teams to identify areas of opportunity where inventory deployment and supply-chain-enabled solutions can support business initiatives and drive overall Digital ecosystem health.
  • Build strong and positive relationships with core ecosystem partners (Supply & Inventory Planning, Digital Planning, Financial Planning, Inventory Operations), Digital Commerce (Site Operations, Site Merchandising), Operations (Integrated Fulfillment Planning), and Logistics (Digital Fulfillment, DC Planning, First- & Middle-Mile Transportation).


  • Bachelor’s degree or higher in Business, Business Management, Supply Chain, Logistics, or a combination of relevant education, experience, and training.
  • Minimum of 5+ years of relevant work experience.
  • Retail, eCommerce, or direct-to-consumer supply chain experience.
  • Functional experience in any segment of the Order to Cash value stream or inventory flow management.
  • Learning agility: You are often described as highly curious and can learn new sophisticated topics quickly.
  • Desire to grow self and others: A good day to you is achieving something new, and a great day is when you’re able to coach another to achieve something new themselves.
  • Strategic visioning and deployment: Ability to design a vision and harness the power of others to turn that vision into reality.
  • Interest in puzzles: You can see how all the pieces link together in a sophisticated ecosystem.
  • Self-Starter Mentality: You are comfortable working concepts over detailed plans, have the desire to build something new and have the willingness to try, fail, learn and try again.
Required Skills
  • Business Strategy
  • Operations Management
  • Logistics Management
  • Retail
  • Digital Marketing Channels
Job Details
  • Location Amman - Jordan
  • Industry Other
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 5 - 8
  • Nationality Unspecified
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