IT Support Manager

Confidential Company  Amman - Jordan  Date Posted: 2022/04/13   Login to Apply

Qualifications

  • Minimum 5 years in IT Support position.
  • Minimum of 3 years’ experience working as Senior IT Officer or 1 year in more senior position.
  • Minimum 3 year in Microsoft Azure and Microsoft 365 ecosystem.
  • Excellent knowledge of Cyber Security including security options in 365.
  • Minimum 2 years’ experience in Windows Server.
  • Experience in Linux installation and configuration would be useful.
  • Must have previous experience in using, and diagnosing issues in software.
  • 2 years’ experience using MS Endpoint Manager, or other endpoint management.
  • The ability to work independently, demonstrating creativity and good problem-solving skills while following strict procedures.
  • Knowledge and awareness of a broad spectrum of technology.
  • Ability to learn and quickly adapt to new technologies and processes.
  • Understanding of basic logistics & procurement principles, document control, and the IT market.
  • Agile personality that can adapt to new technologies and processes.
  • Embraces changes and see the positives in technologies and how they can improve business operations
  • Good organizational and prioritization skills.
  • Strong networking skills preferably a qualification in network configuration or design.
  • Ensuring escalations are handled within timeframe.
  • Submission or reports and research within deadlines and to the standards and quality expected.
  • Ensuring project task or overall project delivered on time.
  • Meeting deadlines.
  • Producing guides, reports and other documents to high standard which are clear to understand
  • Keeping up to date on IT Skills.
  • Providing value for money in the procurement of IT Hardware and Software.
  • Ability to implement new systems without prior knowledge using manuals and research from Internet.
  • Essential: IT related degree or technical professional qualifications, such as Microsoft Certifications
Required Skills
  • Problem-solving abilities
  • Software Development
  • Microservices Architecture
  • IT Solutions and Products
  • Organizational Abilities
Preferred Skills
  • IT Solutions and Products
Job Details
  • Location Amman - Jordan
  • Industry Information & Communication Technologies
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 5 - 8
  • Nationality Unspecified
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