Front Office Manager

Confidential   Amman - Jordan  Date Posted: 2023/07/24   Login to Apply


  • Ensure the front desk is clean and all necessary stationery and materials are available.
  • Train, oversee, and support office personnel such as receptionists, security guards, and call
    center agents.
  • Schedule shifts and manage staff members.
  • Provide immediate and accurate client assistance.
  • Handle consumer complaints and requests.
  • Resolve emergencies.
  • Review stock and place orders for office supplies.
  • Ensure that mail is distributed correctly.
  • Plan and monitor the office budget.
  • Maintain current records of office expenses and charges.
  • Ensure that the business regulations, rules, and security needs are followed.
  • Keep track of all V.I.P's special guests and requests
  • The job performance of each front office employee is evaluated.
  • At the end of each shift, checks cashiers in and out and verifies banks and deposits.
  • Meets with front-office staff members on a regular basis.



  • Bachelor's degree is required.
  • Previous work experience as a Front Desk Manager.
  • Practical familiarity using office machines MS Office, notably Excel and Word, is required.
  • Knowledge of customer service, office management, and basic techniques is required.
  • English proficiency (oral and written).
  • Excellent interpersonal and communication abilities.
  • Excellent organizational and multitasking skills.
  • Problem-solving abilities.
Required Skills
  • Public Speaking
  • Public Relations
Job Details
  • Location Amman - Jordan
  • Industry Administration & Customer Services , Hospitality (Restaurants and Hotels)
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 5 -10
  • Nationality Unspecified
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