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Responsibilities:
- Lead the export & import shipments.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff.
- Strategically develop the compan's services and improve the price level to become always among the strong competitive forwarders.
- Negotiate and prepare contracts & tenders.
- Handling door-to-door shipments.
- Assist customers with requests, complaints, tracking, and tracing of their shipments.
- Checked files to include master and house bills of lading with shipper and consignee documents.
- Provide FCL/LCL/sea freight rate quotes to clients.
- Handling customs clearance.
- Responsible for all documentation related to shipping legally and flexibly.
- Arrange the operation reporting.
- Managed logistics operations to meet customer expectations and financial standards and policies.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Corporate with the sales team.
- Risk Management: Identify and mitigate risks associated with export operations, such as delays, damages, or compliance discrepancies, to safeguard smooth and secure transactions.
- Team Leadership: Provide guidance, assistance, and mentorship to junior export operations personnel, nurturing a collaborative and high-performing work culture.
Qualifications:
- A Bachelor's degree in Business Administration, International Trade, Logistics, or a related field.
- 10+ years of experience in freight forwarding Import & Export operations preferably in a senior role.
- Excellent command of English (writing & speaking).
- Excellent communication, negotiation, and problem-solving skills.
- Strong analytical and problem-solving skills.
- Ability to multitask, prioritize, and work effectively under pressure in a fast-paced environment.
- Strong leadership and team management abilities.
Required Skills
- Logistics Management
- Risk Management
- Communication Skills
- Documentation
- Negotiation
Job Details
- Location Amman - Jordan
- Industry Logistic & Transportation
- Job Type Full-Time
- Degree Bachelor
- Experience 10+
- Nationality Unspecified
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