Operations Associate

Confidential   Amman - Jordan  Date Posted: 2025/04/30   Login to Apply

Responsibilities

  • Analyze different streams of trading data, transaction data, and user behavior to improve processes and eliminate
    inefficiencies.
  • Conduct liquidity planning to efficiently manage funds in bank accounts and liquidity providers.
  • Manage credit lines and settlement processes to facilitate seamless transactions.
  • Export reports from liquidity providers, analyzing and documenting relevant data.
  • Investigate and resolve unmatched transactions, ensuring accuracy in financial records.
  • Execute over-the-counter (OTC) trades and manage associated processes.
  • Monitor payment service provider transactions, addressing inquiries and chargebacks.
  • Address issues and user inquiries, providing exceptional customer support to the client relations team.
  • Monitor card processor performance, identifying and addressing any operational issues.
  • Assist in preparing due diligence for listing new assets in collaboration with the Product Team.
  • Communicate with vendors for product evaluation, onboarding requirements, and commercials.
  • Collaborate with liquidity providers to communicate bugs, issues, and inquiries, ensuring timely resolutions.
  • Research solutions and products related to ongoing development initiatives, providing operational insights

Qualifications

  • Bachelor's degree in Finance, Business Administration, or a related field (or equivalent experience).
  • 1- 3 years of experience in financial operations within the crypto asset industry or related financial sector/trading
    firms.
  • Excellent problem-solving and analytical skills with keen attention to detail.
  • Solid understanding of cryptocurrency markets, exchanges, and trading platforms is a plus.
  • Proficient in using data analysis tools and generating dashboards/reports.
  • Strong communication skills with the ability to collaborate effectively across teams
  • Experience in executing over-the-counter (OTC) trades is a plus.
  • Ability to work in a fast-paced environment with tight deadlines and shifting priorities.
  • Self-motivated with the ability to work both independently and in a team.
  • Comfortable with working on a shift basis.
Required Skills
  • Problem Solving
Job Details
  • Location Amman - Jordan
  • Industry Accounting & Finance
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 1-3
  • Nationality Unspecified
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