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Responsibilities
- Set and implement the overall business strategy to drive growth and operational efficiency.
- Collaborate with the board members to ensure alignment with company goals and objectives.
- Manage and monitor the performance of employees across multiple departments.
- Develop and track key performance indicators (KPIs) to measure productivity, sales, and customer satisfaction.
- Conduct performance evaluations, set development plans, and ensure continuous employee growth.
- Oversee daily operations, ensuring effective coordination between departments like grocery, fresh produce, deli, bakery, and customer service.
- Ensure compliance with operational procedures, health, and safety regulations.
- Oversee budgeting, forecasting, and financial analysis to ensure profitability.
- Analyze sales trends and adjust pricing, marketing, and product sourcing strategies as necessary.
- Collaborate with the finance team to manage expenses and cash flow.
- Make data-driven decisions to enhance business performance and resolve operational challenges.
- Lead crisis management efforts and adapt to market changes for business sustainability.
- Develop strategies to increase customer loyalty and retention.
- Other related tasks & duties could be assigned according to the direct manager instructions.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree preferred).
- Minimum of 10+ years of leadership experience, ideally in the FMCG industry.
- Strong understanding of retail operations, employee performance management, and inventory control.
- Proven experience in developing and executing business strategies.
- Financial acumen with the ability to manage budgets, analyze financial reports, and achieve profitability targets.
- Exceptional decision-making, problem-solving, and communication skills.
- Strong leadership, team-building, and employee management capabilities.
Required Skills
- Decision-Making
Job Details
- Location Amman - Jordan
- Industry FMCG
- Job Type Full-Time
- Experience 10
- Nationality Unspecified
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