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Responsibilities:
- Complete and update all retail targets and communicate to the team.
- Supervise all store operations, optimist sales and profits, control relevant store costs and
support and implement Merchandise, Marketing & and other in-store initiatives. - Manage the supply chain process by maintaining control of inventory management, the
production process, distribution, and sales. - Develop SOPs, action plans, manuals and other operational documents.
- Ensure performance against objectives by evaluating the skills and resources of the
company. - Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- To ensure all HR and H&S policies and procedures are adhered to.
- Lead and be responsible for recruitment, interviews, selection, training and
development of new employees. - Carry out performance reviews on each team member to manage and motivate
individuals as well as provide clear direction and support. - Responsible for the induction and development of the team by providing on-the-job
training and assessing progress, through written reviews and probations. - To identify and proactively manage any poor performance issues using appropriate
company policy. - Guide all retail managers to ensure a consistent and exceptional standard of customer
service in all retail locations - Build a good supportive relationship with the Retail Managers, the Buyer and the
Management team.
In addition, you will be able to: - Ensure the retail shops are always presented and merchandised to the highest standards
whilst maintaining focus on the most profitable items and ensuring delivery of the retail
KPIs. - Focus on increasing Sales, and conversion to drive margin and profit and achieve
targets. - To set and supervise daily, weekly and monthly store targets, clearly identifying what
this means in terms of sales, profitability, costs, and staffing levels and ensuring this
information is communicated effectively to the team. - Understanding the impact that visual merchandising and balance of price points have on
customer conversion, average spending and gross profit margin results. - Ensure all retail shops are kept up to date on changes to products, offers and
promotions. - To reduce stock loss in store. Observe safety and security procedures. Reports any
misuse or theft of stock. - To comply with legislation requirements concerning the sale of food and drink.
Qualifications:
- Bachelor’s degree in business or a similar field.
- Experience in Food and Beverage is a MUST.
- KSA experience is a plus.
- 5 - 10 years of experience as an operations Manager or a similar role.
- 2 to 3 years of management experience.
- Worked in a fast-paced, high-turnover store.
- The ability to plan and prioritize workloads and delegate accordingly.
- The ability to multi-task and work under pressure.
- The ability to manage, motivate and inspire others.
- A flexible approach to working hours.
- A positive and ‘can do’ attitude.
- Proactive and able to lead a team to achieve results.
- Adaptable and flexible to change.
- High levels of analytical and financial skills, with the ability to collect data and
use it to identify and prioritize improvement opportunities. - Proficient in Microsoft Office.
- Ability to give and receive constructive feedback.
- Decision-making skills.
- Coaching, facilitation, presentation, and team-building skills.
- Experience budgeting and forecasting.
- Familiarity with business and financial principles.
- Very Good in English.
Required Skills
- communication
- Analytical
- English Language Skills
Job Details
- Location Riyadh - Saudi Arabia
- Industry Marketing & Sales
- Job Type Full-Time
- Degree Bachelor
- Experience 2 - 4
- Nationality Unspecified
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