IT Analyst

Confidential   Amman - Jordan  Date Posted: 2024/05/19   Login to Apply

Responsibilities:

  • Collect business requirements for changes in processes and technical areas.
  • Analyze and define information and technical needs.
  • Formalize scope and deliverables for technical processes and changes.
  • Execute the deployment and localization of the global IT system solutions.
  • Provide maintenance and support for local and global IT system solutions.
  • Perform troubleshooting and solving issues as they occur in day-to-day business.
  • Adhere to relevant policies, procedures, and standards to achieve quality and compliance of solutions and services.

 

Qualifications:

  • 5 years of experience, particularly in system development and related projects implementation (Exposure in Manufacturing preferred), and business experience.
  • University degree in Computer Science or Information Systems.
  • Experience in Project Management and service management.
  • Database Management
  • Good command of written and spoken English.
  • Experience in ITIL and Agile frameworks are a plus.
  • Troubleshooting analysis & problem-solving skills.
  • Experience with providing daily support for servers, applications, or web services.
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
  • Work with stakeholders to coordinate the review and provide assurance of deliverables.
  • Knowledge in IT technologies: Server, Cloud, Servers, Networks & Storage, and Integration.
Required Skills
  • Analytical Skills
  • Cloud
Job Details
  • Location Amman - Jordan
  • Industry Information & Communication Technologies
  • Job Type Full-Time
  • Experience 5
  • Nationality Unspecified
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