Responsibilities:
Ensure that the front desk is clean and that all necessary stationery and materials are available.
Train, oversee, and support office personnel such as receptionists, security guards, and call center agents.
Schedule shifts and manage staff members.
Provide immediate and accurate client assistance.
Handle consumer complaints and requests.
Resolve emergencies.
Review stock and place orders for office supplies.
Ensure that mail is distributed correctly.
Plan and monitor the office budget.
Maintain current records of office expenses and charges.
Ensure that the business regulations, rules, and security needs are followed.
Keep track of all V.I.P's special guests and requests
The job performance of each front office employee is evaluated.
At the end of each shift, checks cashiers in and out and verifies banks and deposits.
Meets with front-office staff members on a regular basis.
Qualifications
Bachelor's degree is required.
Previous work experience as a Front Desk Manager.
Practical familiarity using office machines MS Office, notably Excel and Word, is required.
Knowledge of customer service, office management, and basic techniques is required.
English proficiency (oral and written).
Excellent interpersonal and communication abilities.
Excellent organizational and multitasking skills.
Problem-solving abilities.
تفاصيل الوظيفة
الموقع عمان - الأردن
القطاع
الأعمال إدارية وخدمة العملاء, الضيافة (المطاعم والفنادق)
نوع الوظيفة دوام كامل
الدرجة العلمية بكالوريوس
الخبرات 5 -10
الجنسية
غير محدد
سجلي الدخول للتقدم