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Responsibilities:
- Provide technical support to the employees, including troubleshooting hardware, software, and network issues.
- Perform hardware maintenance, such as setting up workstations, and installing computers and peripherals (e.g., monitors, printers, keyboards).
- Install and update software applications on employees' devices and assist employees with software-related issues.
- Resolving troubleshooting network connectivity issues.
- Responsible for ensuring that all hardware and software are maintained properly and in a timely manner.
- Maintaining IT security protocols by monitoring for malware, and ensuring data backup.
- Complete backup logs and other department databases according to the procedures followed by the department.
- Responsible for any other task given by the direct manager.
- While this job description accurately represents the current primary duties of the role, functions may be adapted as necessary to meet business needs.
Qualifications:
- Bachelor’s Degree in Computer Science from a reputable university.
- Minimum of 3-4 years of experience.
- knowledge of computer hardware, software, and networking.
- Good communication and interpersonal skills.
- Excellent command of the English language, both written and spoken.
- Excellent command of MS Office tools.
Required Skills
- IT Support
Job Details
- Location Amman - Jordan
- Industry Information & Communication Technologies
- Job Type Full-Time
- Experience 3
- Nationality Unspecified
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