Responsibilities
- Provide IT support for internal systems, applications, and network infrastructure.
- Troubleshoot and resolve issues related to user accounts, hardware, software, and connectivity.
- Support company staff and client-side connections, ensuring stable and secure communication.
- Manage and maintain office network equipment, laptops, and other IT assets.
- Assist with configuration, monitoring, and maintenance of network systems (Meraki preferred).
- Support and administer Office 365 and Azure environments.
- Collaborate with vendors and service providers on SaaS solutions and integrations.
- Implement and follow cybersecurity and data protection best practices.
- Maintain system documentation, user guides, and access controls.
- Escalate complex issues to higher-level support or vendors when required.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 2–5 years of hands-on experience in IT systems administration or network support.
- Strong understanding of network and IT infrastructure (Meraki experience preferred).
- Proficient in Office 365 and Azure administration.
- Familiarity with SaaS solutions across multiple vendors/suppliers.
- Good understanding of cybersecurity concepts and security best practices.
- CCNA certified or possessing strong CCNA-level knowledge.
- Excellent communication skills and fluency in English (spoken and written).
- Banking or financial industry experience is a strong plus.
Required Skills
- Network
Job Details
- Location Amman - Jordan
- Industry Information & Communication Technologies
- Job Type Full-Time
- Degree Bachelor
- Experience 2-5
- Nationality Unspecified
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