Responsibilities
- Develop and implement change management strategies, plans, and initiatives to support user adoption of Oracle Fusion ERP and CRM.
- Conduct stakeholder analysis, identify change impacts, and develop communication plans tailored to different audiences.
- Coordinate and facilitate training programs, workshops, and user readiness activities.
- Monitor user feedback, adoption metrics, and resistance patterns, and implement corrective actions to address challenges.
- Collaborate with project teams, functional leads, and senior management to ensure change initiatives are aligned with project goals.
- Maintain change management documentation, including impact assessments, readiness reports, and communication logs.
Qualifications
- Bachelor’s degree in business administration, Organizational Development, Human Resources, or a related field.
- 3–5 years of experience in change management, organizational development, or user adoption initiatives.
- Proficiency in change management frameworks such as ADKAR, Prosci, or similar methodologies.
- Strong communication, presentation, and stakeholder engagement skills.
- Experience facilitating training sessions and workshops for end-users and administrators.
- Ability to analyze adoption metrics and implement corrective actions.
- Familiarity with ERP or CRM systems (Oracle Fusion preferred) is an advantage.
Required Skills
- CRM
Job Details
- Location Amman - Jordan
- Industry Information & Communication Technologies
- Job Type Full-Time
- Degree Bachelor
- Experience 3-5
- Nationality Unspecified
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