وظائف في
الرجاء تحديد بلدك
Responsibilities
- Oversee the delivery and management of managed services, ensuring high-quality support and maintenance of IT systems, networks, and applications for clients.
- Develop and implement strategies to improve service delivery, optimize processes, and meet agreed service-level agreements (SLAs).
- Act as the primary point of contact for clients, fostering strong relationships and ensuring their operational requirements are met effectively.
- Identify risks and implement mitigation strategies to ensure continuity of services and data security.
- Drive business growth by identifying opportunities to expand managed services offerings and upselling additional solutions to existing clients.
- Manage the onboarding and offboarding processes for managed service clients, ensuring seamless transitions and adherence to standards.
Qualifications
- Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.
- 5-7 years of experience in managed IT services or IT operations, with at least 2 years in a leadership role.
- Proven track record of managing client relationships and delivering high-quality IT services.
- Strong understanding of IT infrastructure, cloud solutions, and cybersecurity principles.
- Proficiency in IT service management frameworks, such as ITIL, and experience using service management tools.
- Excellent problem-solving and decision-making skills, with the ability to work under pressure and manage multiple priorities.
- Strong communication, leadership, and interpersonal skills.
- Experience with budgeting, cost management, and resource allocation.
المهارات المطلوبة
- استراتيجية العمل
- تخطيط الأعمال
- اتخاذ قرار
- المهارات الشخصية
- قيادة الفريق
- Project Management
تفاصيل الوظيفة
- الموقع عمان - الأردن
- القطاع تكنولوجيا المعلومات والاتصالات
- نوع الوظيفة دوام كامل
- الدرجة العلمية بكالوريوس
- الخبرات 5-7
- الجنسية غير محدد
وظائف مماثلة
Confidential
الأردنConfidential Company المزيد
المزيد من الوظائف الشاغرة من صاحب العمل
مشاركة هذه الوظيفة
نحن نستخدم ملفات تعريف الارتباط لضمان حسن سير عمل موقعنا. للحصول على تجربة زيارة محسنة ، نستخدم منتجات التحليل. يتم استخدامها عندما توافق على "الإحصائيات". بيان الخصوصية
| تحليلات جوجل | إنشاء بيانات إحصائية |
| الهدف | _ga, _gat, _gid, _gali |