Responsibilities
- Oversee and continuously optimize cross-departmental operational workflows to ensure efficiency and effectiveness.
- Ensure the seamless delivery of Coop’s services to members, partners, and stakeholders, maintaining high service standards.
- Design and implement scalable systems and processes that support sustainable business growth and operational excellence.
- Establish and monitor performance metrics and key operational KPIs to drive accountability and results.
- Lead initiatives related to risk management, regulatory compliance, and quality assurance to safeguard business integrity.
- Align day-to-day operational activities with the company’s strategic objectives and commercial priorities to ensure cohesive execution.
Qualifications
- Over 10 years in operations or general management, with a strong track record in leading high-performance teams and optimizing business functions.
- Proven ability to manage operations in dynamic, service-driven settings; experience in F&B supply chains or service operations is a strong asset.
- Skilled in developing and executing operational strategies, improving processes, and implementing scalable systems for efficiency and growth.
- Proficient in KPI development, performance tracking, resource planning, and capacity management to drive operational excellence.
- Experienced in quality control, risk mitigation, interdepartmental coordination, and managing budgets to ensure cost-effective and compliant operations.
Required Skills
- Strategy
Job Details
- Location Amman - Jordan
- Industry Other
- Job Type Full-Time
- Degree Bachelor
- Experience 10+
- Nationality Unspecified
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