Responsibilities
- Plan and deliver community engagement and public awareness campaigns related to services, organizational initiatives, and customer education.
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Build and maintain relationships with community leaders, municipalities, local councils, schools, NGOs, and other stakeholders.
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Support communication and engagement activities related to service changes, planned projects, and operational updates.
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Coordinate community events, public meetings, workshops, and awareness sessions.
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Gather community feedback, concerns, and grievances and coordinate with relevant departments to support resolution.
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Promote inclusive participation and ensure engagement activities reach diverse and underserved groups.
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Prepare engagement materials, presentations, reports, and stakeholder briefings.
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Collaborate with internal teams to ensure consistent and effective community-facing messaging.
Qualifications
- Bachelor's degree in Communications, Public Relations, Social Sciences, Development Studies, or a related field.
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6+ years of experience in community engagement, stakeholder relations, public participation, communications, or a related field.
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Strong facilitation, outreach, stakeholder management, and relationship-building skills.
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Fluency in Arabic and good English communication skills.
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Experience in utilities, public services, or donor-funded community programs is preferred.
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Knowledge of stakeholder engagement methodologies, participatory approaches, and grievance management mechanisms is preferred.
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Experience working with vulnerable, underserved, or diverse communities is preferred.
Required Skills
- Interpersonal Skills
Job Details
- Location Irbid - Jordan
- Industry Marketing & Sales
- Job Type Full-Time
- Degree Bachelor
- Experience 6+
- Nationality Unspecified
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