Corporate Management Systems & Quality Assurance Manager
Confidential Irbid - Jordan Date Posted: 2026/11/12 Login to ApplyResponsibilities
- Lead the development, implementation, and continuous maintenance of the organization’s Corporate Management System, ensuring alignment with corporate objectives and operational requirements.
- Establish and maintain corporate standards for policies, procedures, Standard Operating Procedures (SOPs), and process documentation.
- Collaborate with Directors and functional specialists to ensure that organisational processes are properly documented, standardized, and consistently implemented across all departments.
- Develop and oversee the corporate document-control framework, ensuring proper documentation, version control, ownership, and periodic reviews.
- Drive quality assurance, process compliance, and continuous improvement initiatives across the organization.
- Monitor the effectiveness and implementation of management systems, identify operational and procedural gaps, and recommend corrective and preventive actions.
- Oversee the governance and maintenance of the organization’s central document repository, ensuring clear accountability for document ownership and updates.
- Support internal audits, management reviews, and the implementation and follow-up of agreed improvement actions.
- Prepare and present quality assurance, process performance, and management-system reports to the CEO and senior management.
- Develop quality assurance and quality control (QA/QC) capabilities and promote awareness of management-system standards and best practices across the organization.
- Ensure management systems and quality processes remain aligned with relevant industry standards, regulatory requirements, and organizational objectives.
Qualifications
- Postgraduate degree or Master's degree in Quality Management, Engineering, Business Administration, or a related field is mandatory.
- Minimum of 10 years of relevant experience in quality management, management systems, process improvement, or a related field, including experience leading teams or major organizational initiatives.
- Strong experience in developing, implementing, and maintaining management systems, process governance, document control, quality assurance, and continuous improvement frameworks.
- Proven experience in developing and implementing corporate policies, procedures, and SOPs within complex organizations.
- Previous experience in the utilities sector or other regulated industries is preferred.
- ISO 9001 Lead Auditor, Lead Implementer, or equivalent professional certification is preferred.
- Experience in organizational transformation and management-system implementation is an advantage.
- Additional professional certifications in quality management, process excellence, or project management are preferred.
- Strong analytical, organizational, problem-solving, and decision-making skills.
- Excellent leadership, communication, stakeholder-management, and collaboration skills.
- High level of integrity, accountability, adaptability, and commitment to continuous improvement.
Required Skills
- Business Process Improvement
- Change Management
- Internal Audit
- Quality Assurance
- HR Policies and Procedures
Job Details
- Location Irbid - Jordan
- Industry Engineering
- Job Type Full-Time
- Degree Bachelor
- Experience 10 +
- Nationality Unspecified
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