Social Media & Digital Content Specialist
Confidential Irbid - Jordan Date Posted: 2026/11/08 Login to ApplyResponsibilities
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Plan, create, and publish engaging digital content across social media platforms, including posts, graphics, videos, and stories.
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Manage day-to-day social media community engagement, responding to inquiries, comments, and customer feedback in coordination with relevant teams.
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Develop and execute digital campaigns aligned with communication, awareness, and engagement objectives.
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Monitor social media channels, audience sentiment, and digital trends, escalating issues when necessary.
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Analyze campaign and channel performance, prepare reports, and recommend improvements to enhance engagement and reach.
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Maintain the content calendar, brand voice, and digital communication guidelines.
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Collaborate with customer service, IT, and communications teams to ensure consistent and integrated messaging.
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Support the timely distribution of important updates, announcements, and service-related information through digital channels.
Qualifications
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Bachelor's degree in Communications, Digital Media, Marketing, Journalism, or a related field.
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4+ years of experience managing social media platforms and creating digital content, preferably for public-facing organizations.
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Strong content creation, community management, and social media analytics skills.
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Fluency in Arabic and good English communication skills.
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Graphic design, video editing, or photography skills are preferred.
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Experience managing paid social media campaigns and digital marketing initiatives is preferred.
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Experience integrating social media platforms with customer service or contact center operations is preferred.
Required Skills
- Digital Marketing
- Social Media Platforms
- Graphic Design
Job Details
- Location Irbid - Jordan
- Industry Marketing & Sales
- Job Type Full-Time
- Degree Bachelor
- Experience 4+
- Nationality Unspecified
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