-
Support the planning and delivery of operations and maintenance activities across the service area.
-
Manage water supply scheduling, distribution, and continuity of service, including pumping and rationing programs.
-
Support network operations, incident management, and emergency response activities, including outages, bursts, and contamination events.
-
Monitor contractor and service provider performance against agreed service levels.
-
Implement SCADA-driven control systems, operational procedures, and pumping station safety standards.
-
Support non-revenue water reduction initiatives, including leak detection and illegal connection management.
-
Compile, analyze, and report operational KPIs such as supply hours, response times, and downtime.
-
Coordinate with technical, asset management, and commercial teams to ensure effective service delivery.
-
Provide technical support and operational continuity across day-to-day activities.