Responsibilities
- Achieve assigned sales and onboarding targets in coordination with the Sales Manager.
- Conduct field visits to customers and agents, assess their needs, and coordinate necessary actions.
- Collect agent documentation and verify its validity with the Compliance team.
- Provide onboarding and operational training to new agents.
- Expand and maintain a strong database of prospective agents.
- Follow up with existing agents to resolve issues and ensure satisfaction.
- Build and maintain strong relationships with agents through regular check-ins and visits.
- Coordinate the creation and distribution of marketing materials to agents.
- Meet monthly performance and engagement targets.
- Follow up on all agent complaints and suggestions to ensure resolution.
- Monitor competitor activities and provide insights or suggestions for service improvement.
- Execute approved IT security procedures and ensure adherence to internal security standards.
- Report any potential or actual security incidents to the designated Information Security Officer.
- Apply decision-making protocols effectively and responsibly.
- Adhere to company-wide information security policies and procedures.
- Support the implementation of information security measures within the department.
- Perform any additional tasks as assigned by the department head.
Qualifications
- 1–3 years of experience in account or agent management or a related role.
- Bachelor’s degree in Business Administration or a relevant field.
- Strong relationship-building and account management skills.
- Experience working with CRM systems.
- Good organizational and communication skills.
المهارات المطلوبة
- CRM software
تفاصيل الوظيفة
- الموقع عمان - الأردن
- القطاع التسويق والمبيعات
- نوع الوظيفة دوام كامل
- الدرجة العلمية بكالوريوس
- الخبرات 1-3
- الجنسية غير محدد
وظائف مماثلة
Confidential
الأردنConfidential Company المزيد
المزيد من الوظائف الشاغرة من صاحب العمل
مشاركة هذه الوظيفة
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