Establish, implement, and maintain the organization’s corporate document-control system and centralized document repository, ensuring the effective management and accessibility of all corporate documentation.
Manage document numbering, version control, approval statuses, distribution, storage, and archiving in accordance with established document-control procedures.
Ensure that only approved, updated, and authorized documents are accessible and used across the organization.
Maintain accurate document registers, master lists, records, and metadata to ensure proper documentation and traceability.
Coordinate the creation, review, approval, revision, and withdrawal of documents with relevant document owners and department representatives.
Support the implementation, maintenance, and improvement of electronic document-management systems and digital workflow solutions.
Maintain comprehensive records of document revisions, approvals, retention periods, and disposal requirements.
Monitor compliance with corporate document-control standards, identify gaps, and recommend corrective actions where necessary.
Provide document-control guidance and support to department heads, functional specialists, and employees across different departments.
Support internal and external audits and management reviews by ensuring that all required documents and records are properly organised and readily accessible.
Ensure the integrity, accuracy, consistency, and confidentiality of controlled corporate information.
Identify opportunities to improve document-management processes, workflows, and information-handling practices.
Qualifications
Bachelor's degree in Information Management, Business Administration, Engineering, Information Technology, or a related field is mandatory.
Minimum of 5 years of relevant experience in document control, information management, quality management systems, or a related field.
Practical experience with document-control systems, version control, records management, and electronic document repositories.
Strong understanding of document-management procedures, approval workflows, document retention, and archiving practices.
Proven ability to manage large volumes of controlled documentation while maintaining accuracy, consistency, and traceability.
Previous experience in the utilities, engineering, construction, or other regulated sectors is preferred.
ISO 9001 certification or professional training in document control and quality management systems is an advantage.
Hands-on experience with SharePoint, Electronic Document Management Systems (EDMS), or digital workflow platforms is preferred.
Experience supporting internal and external audits and management-system implementation is an advantage.
Strong organizational, analytical, and problem-solving skills.
Excellent attention to detail, communication, and coordination skills.
High level of integrity, accountability, reliability, and commitment to maintaining accurate and organized records.
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